Shipping Policy

1. General Shipping Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are available for delivery to addresses across Europe. We currently do not ship outside of Europe.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order.

• Processing Time: Orders are processed within 1-2 business days.
• Standard Shipping: 3-7 business days.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs

We are proud to offer Free Shipping on all orders across Europe. There are no hidden fees or additional shipping charges at checkout.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to update.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at support@omnigel.shop.

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us:

• By email: support@omnigel.shop
• By visiting our contact page: /contact-us